Contact Us

Engineering Student Services

Hours
Mon-Fri | 8:30 am – 4:30 pm*
Weekends & Holidays | Closed

*The ESS Office is closed to in-person appointments and queries, however, services will be provided as usual. For more information, please refer to our  FAQ for ESS, Co-op and PD offices

Advising appointments will be provided remotely through telephone. Students will receive further instructions by email after booking an appointment through the PD Portal.

Requests and inquiries to the ESS Inbox will be monitored during regular office hours of Monday – Friday 8:30am to 4:30pm.

*During  Monday July 6th – Friday July 10th, PD Portal will not be in service so we have extended our Zoom drop-in hours below:
Monday, Wednesday, Friday | 9-1 pm
Tuesday, Thursday | 12-4 pm

Address
#1100 – 2332 Main Mall
Vancouver BC V6T 1Z4
Canada

How to Contact Us

Inquiry TypeHow to get in touchExamplesWait Times
Quick QuestionDrop-In on Quick Questions Zoom Link
Zoom link will be published here at the start of the drop-in period
2 to 5-minute question may include: registration issue , course conflict, 2nd year placement timeline , humanities check , time zone issues

During our extended hours, drop-ins have been extended to accommodate more complex questions.
Students will be allocated an advisor on a first-come-first serve basis
Schedule:
Monday,Tuesday and Wednesday: 9-11 am

****Hours have been extended during July 6th - July 10th (see hours below)
Advising Appointment PD Portal15-minute appointment for several questions that may include: course planning, transfer credits, transferring out of Engineering, academic concessionNo wait time as students book the appointment in advance

PD Portal will be down during July 6th - July 10th, please use our Zoom Quick Questions
Email Contact Us Form Any types of questions. Example: Degree Navigator updates/ checks, transferring into Engineering • 1-2 business days during regular periods
• 3-5 business days during peak periods
*Please pick one method per request type to contact ESS. Duplicate requests may result in a delayed response
**If Quick Questions take longer than 5 minutes, students may be asked to book an advising appointment to address all inquiries
***Please book advising appointments in advance as they will fill up
****Monday, Wednesday, Friday | 9-1 pm + Tuesday, Thursday | 12-4 pm

Meet the Team