Engineering Student Services
Hours
Mon-Fri | 8:30 am – 4:30 pm*
Weekends & Holidays | Closed
*The ESS Office is closed to in-person appointments and queries, however, services will be provided as usual. For more information, please refer to our FAQ for ESS, Co-op and PD offices
Advising appointments will be provided remotely through telephone. Students will receive further instructions by email after booking an appointment through the PD Portal.
Requests and inquiries to the ESS Inbox will be monitored during regular office hours of Monday – Friday 8:30am to 4:30pm.
Address
#1100 – 2332 Main Mall
Vancouver BC V6T 1Z4
Canada
How to Contact Us
| Inquiry Type | How to get in touch | Examples | Wait Times |
|---|---|---|---|
| Quick Question | Drop-In on Quick Questions Zoom Link Zoom link will be published here at the start of the drop-in period | 2 to 5-minute question may include: registration issue , course conflict, 2nd year placement timeline , humanities check , time zone issues | Students will be allocated an advisor on a first-come-first serve basis Schedule: Monday and Wednesday: 9-11 am Tuesday: 2-4 pm |
| Advising Appointment | PD Portal | 15-minute appointment for several questions that may include: course planning, transfer credits, transferring out of Engineering, academic concession | No wait time as students book the appointment in advance |
| Contact Us Form | Any types of questions. Example: Degree Navigator updates/ checks, transferring into Engineering | • 1-2 business days during regular periods • 3-5 business days during peak periods |
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| *Please pick one method per request type to contact ESS. Duplicate requests may result in a delayed response **If Quick Questions take longer than 5 minutes, students may be asked to book an advising appointment to address all inquiries ***Please book advising appointments in advance as they will fill up ****Please note that these services are only for UBC Vancouver students. UBCO students must contact the SOE advising office |
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